Client Engagement Specialist

NewPath; Hamilton (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package

401(k)

Paid holidays

Vacation and sick days

Employee discounts

Tuition reimbursement

Employee assistance program

Flex spending accounts

Paid family/paternal leave

Licensure supervision hours

Board licensure exam cost covered

Employee discounts

Job summary

NewPath Child & Family Solutions in Hamilton, OH is seeking a Client Engagement Specialist to help clients access and navigate care within our continuum. You will coordinate assessments, advocate with resources, and support families to reduce barriers to services.

This role requires a high school diploma with 3 years of related experience or a Bachelor's degree, strong written and verbal communication, and flexibility to work some evenings and weekends. Competitive benefits are provided.

Qualifications

• High School Diploma plus 3 years of related experience, or a Bachelor's degree in a relevant field.
• Excellent written and communication skills.
• Ability to work flexible hours, including some evenings and weekends.

Responsibilities

• Assess the client's symptoms, functioning, strengths, problems and needs.
• Coordinate necessary evaluations and assessments to identify youth needs using assessment tools.
• Provide transportation as appropriate to reach identified goals.
• Maintain and model appropriate interpersonal relationships.
• Advocate for client and family and remove barriers to care.
• Meet utilization requirements identified by program and supervisor.
• Participate in supervision and address issues with supervisor to ensure effective operations.

Skills

Written communication

Communication skills

Flexibility

Education

High School Diploma + 3 years experience

Bachelor's degree in relevant field

Job description

Welcome! Are you ready to begin a NewPath?

At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time.

Make an Impact as a Client Engagement Specialist!

The NewPath Child & Family Solutions Client Engagement Specialist is responsible for assisting clients and families in both accessing and navigating care within the continuum of NewPath. The agency expects the Client Engagement Specialist to provide ethical and therapeutically appropriate assessments and referrals for clients and families by coordinating and advocating with both internal and external resources to positively impact every client's treatment.

Location:

This position is located at our NewPath Butler County Campus,3570 Pleasant Ave, Hamilton, OH 45015

Company Perks:

• Competitive Compensation
• Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance
• Career Growth in an Inclusive Company Culture
• 401(k) (4% automatic employer contribution – no required match)
• Paid Holidays, Vacation and Sick Days
• Employee Discounts & Partner Programs
• Tuition Reimbursement
• Employee Assistance Program
• Flex Spending Accounts
• Paid Family/Paternal Leave
• Legal Benefits Services
• Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered)
• Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing)
• Employee Discounts

What you'll be doing:

• Assess the client's symptoms, functioning, strengths, problems and needs.
• Coordinate the necessary evaluations and assessments to identify each youth's needs utilizing assessment tools.
• Provide transportation as appropriate and necessary to reach identified goals.
• Maintain and model appropriate interpersonal relationships.
• Advocate for client and family and perform tasks necessary to remove barriers to necessary, consistent care.
• Meet the utilization requirement identified by your program and supervisor.
• Participate actively in supervision. Reviews any problems and concerns with supervisor to ensure effective and efficient program operations.

Qualifications:

• Minimum of a High School Diploma plus 3 years of experience in a related field, or a Bachelor's degree in a relevant field.
• Excellent written and communication skills.
• Ability to work flexible hours, including some evenings and weekends.
• Initiative and ability to work independently.
• A willingness and comfort level in providing community-based services to a diverse population of clients.
• Excellent problem-solving skills and the ability to remain calm and professional in crisis situation.
• Must be at least 21 years of age; have a valid driver's license and current automobile insurance.
• Must be able to pass a criminal background check.

NewPath Child & Family Solutions, an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are unable to apply online due to a disability or have a special need that requires accommodation, please let us know by contacting Human Resources at [e-mail].