Client Engagement Coordinator

Nexora Talent; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible environment

Training & development opportunities

Collaborative team culture

Growth opportunities

Job summary

Nexora Talent seeks a motivated Client Experience Coordinator to support client engagement and ensure high-quality interactions across channels. You will assist in coordinating client-facing initiatives and respond to inquiries with professionalism.

Join a collaborative team and grow within client experience roles. The role offers a flexible environment and training opportunities to develop skills in communications, CRM usage, and outreach strategies.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in client engagement, marketing, or customer experience.
• Strong organizational and multitasking abilities.
• Ability to work autonomously in a fast-paced environment.
• Basic proficiency with digital tools such as email platforms, CRM systems, and scheduling tools.

Responsibilities

• Support client engagement through effective communication and follow-up.
• Assist in coordinating client-facing initiatives and experience-driven activities.
• Provide timely responses to client inquiries via email, phone, and chat.
• Help maintain messaging consistency and client experience standards.
• Collaborate with internal teams to support ongoing engagement and retention efforts.
• Track client interactions and identify opportunities to improve satisfaction and outreach.

Skills

Communication skills

Interpersonal skills

Tools

CRM systems

Email platforms

Scheduling tools

Job description

We are seeking a motivated and detail-oriented Client Experience Coordinator to support client engagement and contribute to overall customer satisfaction initiatives. This role combines elements of client support, coordination, and brand experience to ensure consistent and high-quality interactions.

Key Responsibilities:

• Support client engagement efforts through effective communication and follow-up
• Assist in coordinating client-facing initiatives and experience-driven activities
• Provide timely responses to client inquiries via email, phone, and chat
• Help maintain consistency in messaging and overall client experience standards
• Collaborate with internal teams to support ongoing engagement and retention efforts
• Track client interactions and assist in identifying opportunities to improve satisfaction and outreach

Requirements:

• Strong communication and interpersonal skills
• Interest in client engagement, marketing, or customer experience
• Excellent organizational and multitasking abilities
• Ability to work independently in a fast-paced environment
• Basic proficiency with digital tools (email platforms, CRM systems, scheduling tools)

What We Offer:

• Flexible work environment
• Training and development opportunities
• Collaborative team culture
• Growth potential within client experience and engagement roles