Client-Driven Relationship Banker

Bank of America Corporation; Riverview (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Bank of America is seeking a Frontline Client Associate to engage clients in the lobby, educate on self-service banking (ATM, online, mobile), and accurately process cash transactions. You will build client relationships, uncover financial needs, and connect customers to suitable solutions to support their financial goals.

The role requires strong communication, adaptability, and a proactive approach to customer service. 40 hours per week, 1st shift, with weekend availability as needed.

Qualifications

• Knowledge of banking products and services preferred.
• Experience in customer-facing roles in financial services is a plus.
• Strong communication and problem-solving skills required.

Responsibilities

• Engages clients in lobby to explain self-service resources and perform transactions.
• Builds relationships to meet clients’ financial needs and goals.
• Adheres to laws and internal guidelines while processing transactions.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Frontline Client Associate to engage clients in the lobby, educate on self-service banking (ATM, online, mobile), and accurately process cash transactions. You will build client relationships, uncover financial needs, and connect customers to suitable solutions to support their financial goals.

The role requires strong communication, adaptability, and a proactive approach to customer service. 40 hours per week, 1st shift, with weekend availability as needed.