Client Relationship Banker & Solutions Advisor

Bank of America Corporation; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

Bank of America Corporation is seeking a front-line associate to engage clients in the lobby, educate on self-service options like mobile and online banking, and accurately process cash transactions. You will gain in-depth knowledge of financial needs through conversations with clients and connect them to suitable solutions.

The role requires strong customer focus, effective communication, and the ability to work weekends or extended hours at various financial centers within a reasonable

Qualifications

• Enthusiastic, motivated self-starter with a strong work ethic and results focus
• Collaborates effectively to build relationships with clients
• Able to educate clients on self-service banking options (ATM, online and mobile)
• Able to follow established processes and comply with laws and regulations

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations
• Grows knowledge by collaborating with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Sales experience

Oral communications

Problem solving

Time management

Education

High School Diploma or equivalent

Tools

Mobile banking

Online banking

Job description

Bank of America Corporation is seeking a front-line associate to engage clients in the lobby, educate on self-service options like mobile and online banking, and accurately process cash transactions. You will gain in-depth knowledge of financial needs through conversations with clients and connect them to suitable solutions.

The role requires strong customer focus, effective communication, and the ability to work weekends or extended hours at various financial centers within a reasonable