Client-First Relationship Banker

Bank of America; Grayslake (IL); Sur place; USD 34 000 - 37 000; Plein temps

Résumé du poste

Bank of America is seeking a client-focused associate to engage customers in the lobby and guide them through self-service channels such as mobile, online banking and ATMs. You will process cash transactions accurately and build relationships to understand and meet clients’ financial goals.

The role emphasizes delivering a strong client experience, educating customers on self-service options, and adhering to all laws and bank policies while supporting flexible hours, including weekends.

Qualifications

• Experience in financial services or sales environment preferred.
• One year of cash handling or retail banking experience is a plus.
• Bachelor’s degree or related business degree are optional but beneficial.

Responsabilités

• Engage clients in the lobby to educate and assist with self-service banking tools.
• Accurately and efficiently process cash transactions for clients.
• Build relationships to meet clients' financial needs and connect to solutions.
• Ensure compliance with laws, regulations and bank policies.

Connaissances

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Sales Skills

Prospecting

Formation

High School Diploma or GED

Description du poste

Bank of America is seeking a client-focused associate to engage customers in the lobby and guide them through self-service channels such as mobile, online banking and ATMs. You will process cash transactions accurately and build relationships to understand and meet clients’ financial goals.

The role emphasizes delivering a strong client experience, educating customers on self-service options, and adhering to all laws and bank policies while supporting flexible hours, including weekends.