Client-Driven Luxury Sales Specialist

Brobston Group LLC; Aspen (CO); On-site; USD 50,000 - 80,000; Full time

Job summary

Maison in Aspen seeks a Sales Executive to deliver exceptional client experiences while achieving individual sales targets. You will build and nurture a luxury client database through expert product knowledge, storytelling, and clientelling techniques, supporting daily boutique operations.

You will collaborate with the boutique team to optimize performance, assist with events, manage CRM data, and respond to ecommerce and phone inquiries, contributing to brand awareness and elevated service in a

Qualifications

• High school diploma required; college degree preferred.
• Luxury retail or hospitality experience preferred with a strong understanding of the luxury client experience.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint; SAP experience is a plus.
• Experience with logistics, operations, and inventory processes.
• Self-starter with a team-player approach and ability to resolve client issues appropriately.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for long periods of time.

Responsibilities

• Consistently achieve or exceed monthly sales targets as directed by management.
• Cultivate new and existing client relationships through proactive clientelling and follow-up.
• Capture and maintain accurate client data using CRM tools and support CRM initiatives.
• Support ecommerce and phone inquiries, schedule appointments, and manage after-sales client service.
• Support in-store and off-site events to build brand awareness and client engagement.
• Assist with daily boutique setup and breakdown, inventory and cycle counts, and special projects.
• Maintain visual standards for vitrines and boutique aesthetic and report maintenance issues as needed.

Skills

Interpersonal skills

Written communication

Verbal communication

CRM usage

Clientelling

Team player

Flexibility

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

SAP

Job description

Maison in Aspen seeks a Sales Executive to deliver exceptional client experiences while achieving individual sales targets. You will build and nurture a luxury client database through expert product knowledge, storytelling, and clientelling techniques, supporting daily boutique operations.

You will collaborate with the boutique team to optimize performance, assist with events, manage CRM data, and respond to ecommerce and phone inquiries, contributing to brand awareness and elevated service in a