Aspen Luxury Sales Advisor & Clienteling Expert

TOTEME; Aspen (CO); On-site; USD 48,000 - 52,000; Full time

Job summary

TOTEME seeks a Senior Sales Advisor for our Aspen store. You will act as a brand ambassador, delivering a personalized luxury experience and building lasting client relationships in a fast-paced retail environment.

You will drive client engagement, styling guidance and flawless store presentation, while supporting daily operations and contributing to sustainability initiatives. Fluency in English is required; two years in fashion retail, preferably luxury, and a passion for brand storytelling

Qualifications

• Minimum of two years of experience in fashion retail, ideally within the luxury sector.
• Proven success delivering outstanding customer service and exceeding sales goals.
• Fluent in English; additional languages are a plus.
• Strong understanding of fashion, styling, and brand storytelling.

Responsibilities

• Deliver an elevated, personalized customer experience aligned with TOTEME’s values.
• Build and nurture long-term relationships with clients through clienteling.
• Work independently and collaboratively to execute efficient workflows and achieve sales targets.
• Provide styling advice and ensure impeccable visual merchandising and store presentation.
• Actively contribute to daily store operations.
• Share insights and feedback with the team and management regarding customer needs, product requests and trends.
• Analyze and work towards Key Performance indicators (KPIs) and business goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Skills

Customer service

Client relationships

Sales targets

Fashion knowledge

English fluency

Job description

TOTEME seeks a Senior Sales Advisor for our Aspen store. You will act as a brand ambassador, delivering a personalized luxury experience and building lasting client relationships in a fast-paced retail environment.

You will drive client engagement, styling guidance and flawless store presentation, while supporting daily operations and contributing to sustainability initiatives. Fluency in English is required; two years in fashion retail, preferably luxury, and a passion for brand storytelling