Aspen Luxury Boutique Director: Elevate Client Experience

US04 Richemont North America, Inc.; Aspen (CO); On-site; USD 130,000 - 135,000; Full time

Benefits offered by this job

Bonus and commission

Internal mobility

Generous benefits package

Job summary

Buccellati, the Italian jewellery maison within Richemont, seeks a Boutique Manager in Aspen to drive annual sales across all product categories while upholding the brand's image and craftsmanship. You will lead staffing, visual merchandising, and events to strengthen presence in the market.

The ideal candidate has 5–7 years of luxury retail management experience, a Bachelor’s degree, strong SAP/Excel skills, and a passion for fine jewelry.

Qualifications

• Bachelor Degree in Related field required
• 5-7 years Management Experience required
• Excellent understanding of the luxury client experience
• Luxury Retail or Hospitality experience is a must
• Fine Jewelry experience is a plus
• Capacity to manage several projects simultaneously and in a timely manner
• Strong computer skills: SAP, Excel, Word, Power Point
• Excellent written, verbal, and interpersonal communication skills
• Flexibility to work on evenings, weekends and holidays, on and off site as needed
• Ability to spend long periods of time standing, lift 25 lbs

Responsibilities

• Boutique management responsible for achievement of annual boutique sales goals across all product categories
• Enhance quality and maintain integrity of the Buccellati image in the boutique's market
• Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales
• Entrepreneurial spirit and go getter attitude to build the business in the market
• Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets
• Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns in partnership with Director of Retail and HQ
• Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivity
• Lead all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and increase customer service
• Along with the Assistant Manager/Operations personnel manage optimal levels of inventories and model stock in coordination
• Partnering with the Assistant Manager/Operations personnel performing inventories, cycle counts and QC of all product for sale to be in A1 condition
• Reducing risk of damage to stock and ensuring accurate stock counts with no losses
• Partner with the Customer Service Department to receive stock in a timely manner
• Provide the highest levels of customer service to support the growth of sales
• Adhere to and supervise compliance of established policies and procedures, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store

Skills

Luxury client experience

Staff development

Brand stewardship

SAP

Excel

PowerPoint

Interpersonal communication

Education

Bachelor Degree in Related field

Tools

SAP

Excel

Word

Power Point

Job description

Buccellati, the Italian jewellery maison within Richemont, seeks a Boutique Manager in Aspen to drive annual sales across all product categories while upholding the brand's image and craftsmanship. You will lead staffing, visual merchandising, and events to strengthen presence in the market.

The ideal candidate has 5–7 years of luxury retail management experience, a Bachelor’s degree, strong SAP/Excel skills, and a passion for fine jewelry.