Client-Driven Banking Associate | Tech-Savvy & Relational

JPMorganChase; Grand Blanc (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Chase in Grand Blanc, MI is seeking an Associate Banker to deliver welcoming, attentive service and represent our brand with hospitality. You will help clients using the latest banking solutions and introduce them to our team of experts to reach their financial goals.

You will greet clients, assist with transactions, open new accounts, educate on Chase Mobile App, build trusted relationships, and ensure compliance with bank policies while delivering a top-notch customer experience.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling/canceling meetings.
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts, ensuring compliance with policies and regulations.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with our team of experts.
• Perform branch operations, including cash devices, while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learn products

Attention to detail

Education

High school diploma or GED

Job description

Chase in Grand Blanc, MI is seeking an Associate Banker to deliver welcoming, attentive service and represent our brand with hospitality. You will help clients using the latest banking solutions and introduce them to our team of experts to reach their financial goals.

You will greet clients, assist with transactions, open new accounts, educate on Chase Mobile App, build trusted relationships, and ensure compliance with bank policies while delivering a top-notch customer experience.