Customer‑First Banking Associate | Tech‑Driven Service

JPMorganChase; Garland (TX); On-site; USD 48,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to embody our brand at the branch, delivering hospitable service and guiding clients with the latest banking solutions to help them reach their financial goals.

You will greet clients, assist with day-to-day transactions, open new accounts, and educate customers on Chase Mobile App, Chase.com, and ATMs, while collaborating with specialists to provide tailored solutions in a compliant, secure environment.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Cash handling

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to embody our brand at the branch, delivering hospitable service and guiding clients with the latest banking solutions to help them reach their financial goals.

You will greet clients, assist with day-to-day transactions, open new accounts, and educate customers on Chase Mobile App, Chase.com, and ATMs, while collaborating with specialists to provide tailored solutions in a compliant, secure environment.