Client Director - Insights

NielsenIQ; Atlanta (GA); On-site; USD 114,800 - 150,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) retirement plan with company match

Tuition reimbursement

Flexible working environment

Job summary

NielsenIQ in Atlanta, GA is looking for a Director to lead a team of analytics professionals and elevate client services through data insights. The role requires over 10 years of experience in the CPG industry, strong data analytics skills, and proven leadership capabilities. You will manage key client relationships, guide your team toward achieving performance KPIs, and utilize NIQ tools effectively. The position offers a competitive salary range of $114,800 to $150,000 along with excellent benefits including flexible work options and comprehensive health insurance.

Qualifications

• 10+ years of experience in CPG industry, sales, category management, or market research.
• Solid experience with data analytics tools such as Discover and RMS.
• Ability to coach others in data analysis and use of NIQ tools.

Responsibilities

• Lead a team of analytics associates, providing coaching and timely feedback.
• Manage key client relationships, ensuring excellence in insights and service.
• Partner with senior stakeholders to prevent potential roadblocks.

Skills

Data analytics tools

Coaching high-performance teams

Strategic mindset

Proficient in Excel, PowerPoint, Google Sheets

AI-first mindset

Tools

NIQ tools

Discover

RMS databases

Job description

Job Description

As a Director, you will lead a team of Associate Directors, Client Managers, ACMs, and Analysts; guiding and coaching them to support clients in analyzing data through the use of NIQ tools and services. You will drive NIQ’s CS Industry Insights mission for the team through delivery of Thought Leadership and be accountable for on‑target delivery of team KPIs.

Responsibilities

• Lead a team of analytics associates, providing coaching, timely feedback, and recognition to ensure high performance and professional competencies.
• Manage key client relationships and deliver excellence in insights and service, measured by client‑facing KPIs.
• Own the CS Industry Insights mission for the team through Thought Leadership delivery.
• Ensure delivery of relevant KPIs and success metrics.
• Partner with the Account Lead to transform the customer experience for all clients on the team.
• Drive execution of Service Model and JBPs.
• Ensure all team members complete the Academy on time, developing probing skills to uncover key business questions and holding the team accountable for insights delivery.
• Guide the team in using and visualizing relevant data for strategically impactful presentations and proactive recommendations.
• Manage or guide the team in setting realistic expectations around project scoping, prioritization, and time management while adhering to JBP priorities.
• Demonstrate sound question‑probing skills to uncover critical business questions for clients.
• Generate full understanding of NIQ’s portfolio, identify, create, and convert opportunities to incremental sales through strong client relationships and partnerships with account leads.
• Partner with senior stakeholders to prevent and remove potential roadblocks.
• Drive customer satisfaction by delivering best‑in‑class analyses and impactful insights.
• Act as a bilingual (CPS+RMS) team leader and strategist, nurturing a consumer‑driven marketing culture, probing clients for deeper questions, and generating CPS leads.

Qualifications

• 10+ years of experience in the CPG industry and/or related sales, category management, or market research.
• Solid experience with data analytics tools such as Discover and RMS databases.
• Prior experience with NielsenIQ (or similar) solutions, including POS/Panel data.
• Experience leading or coaching high‑performance teams.
• Strong strategic and analytical mindset with excellent numerical skills.
• Proficient in Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Digital savvy and an AI‑first mindset.
• Fast learner of concepts, tools, and analyses.
• Ability to incorporate deep industry knowledge and Thought Leadership into analyses.
• Proficiency in pulling, analyzing, and applying all relevant NIQ data sources (RMS, Homescan, Omni, Spectra, etc.).
• Proficiency in using Discover to reduce client concerns and drive adoption.
• Ability to coach others in data analysis and use of NIQ tools.

Additional Information

This role offers a market‑competitive salary with an anticipated base compensation of $114,800 – $150,000. Actual salaries will vary based on experience, qualifications, skills, and location. The role may also be eligible for a sales‑based incentive or performance‑based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry‑leading parental leave, life insurance, education support, and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision)
• Flexible spending accounts and a Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan with company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

Equal Opportunity Employer

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the NIQ diversity and inclusion page.