Client Director – Employee Health & Benefits

Marsh; Troy (AL); Hybrid; USD 110,000 - 190,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency seeks a Client Director on the Employee Health & Benefits team to oversee client relationships within an assigned book of business. You will build and sustain senior-level engagements, understand client needs, and coordinate service delivery with cross-functional teams.

This role emphasizes client retention and collaboration in the sales process, with opportunities to grow the book of business over time.

Qualifications

• Minimum of a Bachelor’s degree, preferably in business.
• 5–8 years of industry experience in insurance, consulting, or related fields.
• Proven ability to manage senior client executives and cultivate relationships.
• Strong knowledge of the group benefits industry and financial planning aspects.
• Leadership, persuasion, communication and writing skills are essential.
• Ability to work under pressure, multi-task, and lead a team.
• Self-directed, organized and resourceful.
• Must hold and maintain a valid Life & Health insurance license in Michigan.

Responsibilities

• Own the client relationship for an assigned book of business.
• Establish and maintain internal and external relationships and understand client needs.
• Coordinate the team delivering services and client communications.
• Participate in the sales process and maintain high client retention.
• Grow the book of business to meet target size over time.

Skills

Client relationship

Senior executive management

Leadership

Communication

Written communication

Multi-tasking

Team leadership

Education

Bachelor's degree

Job description

Company:

Marsh McLennan Agency

Description:

Client Director – Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Director at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Director on the Employee Health & Benefits team, you’ll have overall responsibility for the client relationship within an assigned book-of-business. This involves establishing and maintaining excellent internal and external relationships, seeking and understanding the client’s needs, and managing the team responsible for delivering all aspects of our services delivered. While the Client Director does not have direct new business sales responsibilities, they are expected to participate in the sales process, maintain a high client retention rate and maintain a book of business that meets or exceeds the target book of business size over time.

This role has the ability to work out of any of Troy or Livonia office locations.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Minimum of a Bachelors degree, preferably in business.
• Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience.
• Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship.
• Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas.
• Strong leadership, persuasion, communication and writing skills.
• Ability to work under pressure and multi-task.
• Ability to work in a team leadership role.
• Must be self-directed, organized and resourceful.
• Must have and maintain a valid license to sell life and health insurance in the State of Michigan.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who _ you _ are is who _ we _ are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

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