Client Development Manager

Clark Nexsen; Raleigh (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Clark Nexsen in Raleigh, NC seeks a Client Development Manager to build and sustain client relationships, pursue new business opportunities, and guide strategic plans across service lines.

You will lead presentations, participate in marketing activities, and contribute to firm leadership development while leveraging CRM insights.

Qualifications

• Bachelor's degree in a related field.
• 10+ years of related experience in the A/E industry.
• Leadership and client relationship management skills.

Responsibilities

• Develop and maintain a strong and diverse business/industry network.
• Develop relationships with new/existing clients to discover project and program information.
• Conduct market research and gather information on potential markets, clients and projects.
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects.
• Monitor client performance trends/issues utilizing CRM.
• Lead client presentations, pitches, and proposals to secure new business opportunities.
• Participate in training and development of future firm leaders.
• Develop and report on Metrics of Marketing success.

Skills

Client relationship management

Market research

Strategic planning

Proposal development

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Join Clark Nexsen, a JMT Company, and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and the world through the projects we help bring to life.

Clark Nexsen, a JMT Company is seeking a Client Development manager who will be responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Essential functions and responsibilities

• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing clients to discover project and program information
• Conduct market research and gather information on potential markets, clients and projects
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
• Monitor client performance trends/issues utilizing CRM
• Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Nonessential functions and responsibilities

• Perform other related duties as assigned

• Proficient in Microsoft Office Suite

• Bachelor's degree
• 10+ years of related experience
• Comprehensive knowledge of firm's practice areas, clients and competition
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite
• Knowledgeable of the RFP structure and proposal process
• Strong understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience

• Professional Registration and/or certifications in area of specialization

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

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