Client Development Manager

Johnson, Mirmiran & Thompson, Inc.; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Johnson, Mirmiran & Thompson, Inc. is a growing, 100% employee-owned engineering and IT consulting firm with thousands of professionals nationwide. This leadership role focuses on developing, monitoring, and maintaining client relationships that drive profitable business and new opportunities across service lines.

You will lead market research, create strategic plans, and guide proposals and pitches, working with cross-functional teams to position services effectively.

Qualifications

• Bachelor’s degree and 10+ years of related experience.
• Knowledge of firm’s practice areas, clients and competition.
• Proficient in Microsoft Office Suite.

Responsibilities

• Develop and maintain a strong and diverse business/industry network.
• Develop relationships with new/existing clients to discover project and program information.
• Lead client presentations, pitches, and proposals to secure new business opportunities.
• Monitor client performance trends/issues utilizing CRM.
• Develop and report on Metrics of Marketing success.

Skills

Microsoft Office Suite

Education

Bachelor’s degree

Job description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.

Position summary

Responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Essential functions and responsibilities

• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing clients to discover project and program information
• Conduct market research and gather information on potential markets, clients and projects
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
• Monitor client performance trends/issues utilizing CRM
• Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Nonessential functions and responsibilities

• Perform other related duties as assigned

Required Skills

• Proficient in Microsoft Office Suite

Required Experience

• Bachelor’s degree
• 10+ years of related experience
• Comprehensive knowledge of firm’s practice areas, clients and competition
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite

  Preferred Experience

  • Professional Registration and/or certifications in area of specialization

  Working Conditions

  Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

  Qualifications

  • Proficient in Microsoft Office Suite