Client Delivery & Service Specialist

Key Discovery; Boston (MA); On-site; USD 27,552 - 31,684; Full time

Job summary

A litigation support firm is seeking a Customer Service Courier to join its production and customer service team in Boston. In this full-time role, you will deliver important client materials primarily in the Greater Boston and South Shore areas. The position requires excellent customer service skills, flexibility in hours, and the ability to manage schedules independently. You will be responsible for maintaining communication with the main office while ensuring prompt delivery and pick-up of documents.

Qualifications

• Excellent customer service/sales opportunity with growth potential.
• Ability to manage schedule and communicate with home office.

Responsibilities

• Deliver important client materials/documents in Greater Boston.
• Respond on demand outside of set schedule.
• Load and unload a delivery vehicle.
• Communicate with main office on delivery status.

Skills

Customer service

Flexibility in hours

Communication

Independent work

Job description

A litigation support firm is seeking a Customer Service Courier to join its production and customer service team in Boston. In this full-time role, you will deliver important client materials primarily in the Greater Boston and South Shore areas. The position requires excellent customer service skills, flexibility in hours, and the ability to manage schedules independently. You will be responsible for maintaining communication with the main office while ensuring prompt delivery and pick-up of documents.