Client Delivery Partner

Capgemini; Bellevue (WA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Flexible work options

401(k) with 150% matchup to 6%

Employee Share Ownership Plan

Medical, Prescription, Dental & Vision

Life Insurance

100% Company-Paid MobilePhone Plan

3 Weeks PTO + 7 Paid Holidays

Paid Parental Leave

Job summary

Capgemini's Sogeti division is actively seeking a Client Delivery Partner to provide strategic direction and executive delivery oversight across multiple locations including Bellevue, WA, Denver, CO, and Santa Clara, CA. You will drive revenue growth, ensure client satisfaction, and lead large delivery teams to successful outcomes.

You will own long-term client relationships, coordinate with solutions teams, and ensure programs meet time, budget, and quality targets while maintaining Capgemini's

Qualifications

• Bachelor's degree or above in business, management, IT, or related field.
• MBA preferred for strategic leadership and client management roles.
• Minimum 15+ years of professional experience in client delivery and account leadership.

Responsibilities

• Provide strategic direction and executive delivery oversight for multiple client programs.
• Own long-term client relationships and drive revenue growth and satisfaction.
• Lead the account team (50-100+ people) across geographies with Capgemini delivery culture.
• Coordinate with solutions teams to develop and win new/add-on business.
• Ensure programs meet time, budget, quality, and risk targets.

Skills

Executive delivery

Client relationship

Strategic direction

Delivery oversight

Education

Bachelor's degree

MBA preferred

Job description

Role: Client Delivery Partner

Location: Open to hire for Multiple locations (Bellevue, WA,Denver, CO, Santa Clara, CA)

Direct hiring - FTE w/benefits

Our team is growing and we are looking to hire client deliverypartners for multiple locations.

Provide strategic direction and executive delivery oversightfor clients, and drive business with clients to achieve revenue growth,profitability and continuing customer satisfaction. Executive pointof contact for Programs being run at clients, and responsible for clientsatisfaction, based on overall delivery milestones. Maximizeopportunities and taking accountability for qualification and closure of newbusiness opportunities at accounts. Own and develop the long-term clientrelationship on behalf of Capgemini. Provide the necessary direction andmanagement of the Account Team, identifying and implementing any developmentneeds as required. Work closely with the solutions team in the TechnologyServices and the various Sector groups to develop and win a pipeline ofnew/add-on business.

Responsibilities :

• ClientDelivery and Engagement

• Provideescalation point for the customer and work with Managers from otherservice lines within Capgemini to ensure that service provision meetsboth SLAs & expectations.

• Ensurethat Capgemini is positioned effectively within client at board andsenior management level and is well represented for potential major newprojects or bids.

• Establishand develop long-term customer commitment through maintaining strongcustomer satisfaction.

• Beseen by the client as a trusted advisor. Develop positive relationshipsand regular contact with key client stakeholders at senior/board level.

• Overseeday-to-day delivery of the services provided to the client.

• Workacross disciplines to ensure a consistent, one Capgemini approach toclient engagement.

• Ensurethat all programs/project/services are consistently delivered to agreedclient expectations taking account of time, budget, quality andacceptable risk.

• Establisha positive working environment for Capgemini delivery resources involvedin client projects.

• TeamLeadership

• Setdirection, coach, mentor and manage performance of account team- 50-100+people or greater at various levels across multiple geographies.

• Workclosely with Delivery Management to ensure that expectations are managed,and that appropriate support is available.

• Workclosely with Business Lines to ensure that consistent messages areprojected.

• Responsiblefor Delivery Assurance, Solution Review, Deal Review, CM improvementplans, Revenue Forecasting

• Strategic/BusinessDevelopment

• Appropriatelymanage relationship with the client covering all commercial, risk andopportunity development aspects of the services provided.

• Ownand develop a long-term relationship with the client on behalf ofCapgemini.

Qualifications:

• Bachelor'sDegree required in business management or a related field; MBA preferred.

• Minimumof 5 years of experience in management consulting or businesstransformation.

• TotalProfessional Experience: 15+ years

• Experiencein a senior client/account management role within the supply sideincluding management of program and account P&L

• Proventrack record of delivering IT solutions and growing revenue within a majoraccount.

• Experienceoperating at CXO level, and ability to demonstrate excellent clientrelationships.

• Excellentclient engagement - able to empathize with and respond to the needs ofstakeholders.

Education: Bachelor-s degree in ComputerScience, Software Engineering, Information Systems, Business Administration, ora related field.

Life at Sogeti: Sogeti supports all aspects ofyour well-being throughout the changing stages of your life and career. Foreligible employees, we offer:

• Flexible work options

• 401(k) with 150% matchup to 6%

• Employee Share OwnershipPlan

• Medical, Prescription,Dental & Vision Insurance

• Life Insurance

• 100% Company-Paid MobilePhone Plan

• 3 Weeks PTO + 7 PaidHolidays

• Paid Parental Leave

• Adoption, Surrogacy& Cryopreservation Assistance

• Subsidized Back-upChild/Elder Care & Tutoring

• Career Planning &Coaching

• $5,250 TuitionReimbursement & 20,000+ Online Courses

• Employee Resource Groups

• Counseling & Supportfor Physical, Financial, Emotional & Spiritual Well-being

• Disaster Relief Programs

About Sogeti

Part of the Capgemini Group, Sogeti makes business valuethrough technology for organizations that need to implement innovation at speedand want a local partner with global scale. With a hands-on culture andclose proximity to its clients, Sogeti implements solutions that will helporganizations work faster, better, and smarter. By combining its agility andspeed of implementation through a DevOps approach, Sogeti delivers innovativesolutions in quality engineering, cloud and application development, all drivenby AI, data and automation.

Become Your Best | www.sogeti.us

Disclaimer

Capgemini is an Equal Opportunity Employer encouragingdiversity in the workplace. All qualified applicants will receive considerationfor employment without regard to race, national origin, genderidentity/expression, age, religion, disability, sexual orientation, genetics,veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties,Responsibilities and Qualifications required for this position. Physical,mental, sensory or environmental demands may be referenced in an attempt tocommunicate the manner in which this position traditionally is performed.Whenever necessary to provide individuals with disabilities an equal employmentopportunity, Capgemini will consider reasonable accommodations that mightinvolve varying job requirements and/or changing the way this job is performed,provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodationduring our recruitment process. If you need assistance or accommodation, pleasereach out to your recruiting contact.

Please be aware that Capgemini may capture your image (videoor screenshot) during the interview process and that image may be used forverification, including during the hiring and onboarding process.

Click the following link for more information on your rightsas an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid workauthorization that does not now and/or will not in the future requiresponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliancewith state and local pay transparency obligations. The disclosed rangerepresents the lowest to highest salary we, in good faith, believe we would payfor this role at the time of this posting, although we may ultimately pay moreor less than the disclosed range, and the range may be modified in the future.The disclosed range takes into account the wide range of factors that areconsidered in making compensation decisions including, but not limited to,geographic location, relevant education, qualifications, certifications,experience, skills, seniority, performance, sales or revenue-based metrics, andbusiness or organizational needs. At Capgemini, it is not typical for anindividual to be hired at or near the top of the range for their role. The basesalary range for the tagged location is 160K - 180K per annum, DOE andlocations.

This role may be eligible for other compensation includingvariable compensation, bonus, or commission. Full time regular employees areeligible for paid time off, medical/dental/vision insurance, 401(k), and anyother benefits to eligible employees.

Note: No amount of pay is considered to be wages orcompensation until such amount is earned, vested, and determinable. The amountand availability of any bonus, commission, or any other form of compensationthat are allocable to a particular employee remains in the Company's solediscretion unless and until paid and may be modified at the Company-s solediscretion, consistent with the law.

Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.