Client Coordinator

Boston Data Pro, LLC; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Boston Data Pro, LLC is seeking a Client Coordinator to manage client relationships, understand evolving hiring needs, and provide timely updates on candidate progress. This role acts as a bridge between candidates, recruiters, and hiring managers to ensure successful placements and a positive candidate experience.

You will collaborate with recruiters, schedule interviews, support offers and onboarding, and conduct regular client meetings to review hiring progress and address concerns.

Qualifications

• Experience in managing client relationships and maintaining regular communication.
• Ability to collaborate effectively with recruiters and hiring managers.
• Strong organizational and follow-up skills to meet timelines.
• Experience in escalation management to resolve issues.

Responsibilities

• Build and maintain strong relationships with existing clients and hiring managers.
• Serve as the primary point of contact for all client staffing requirements.
• Gather and understand job requirements, hiring priorities, and timelines.
• Conduct regular client meetings to review hiring progress and address concerns.
• Resolve client issues and ensure high levels of customer satisfaction.
• Identify opportunities for account growth, cross-selling, and new business within existing accounts.
• Prepare and present weekly/monthly account performance reports.
• Engage with shortlisted candidates throughout the recruitment lifecycle.
• Schedule interviews and coordinate communication between clients and candidates.
• Provide interview preparation, feedback, and guidance to candidates.
• Manage offer negotiations, compensation discussions, and acceptance.
• Maintain regular follow-ups until the candidate joins.
• Ensure a positive candidate experience from sourcing through onboarding.
• Resolve candidate concerns related to interviews, offers, onboarding, and joining.

Job description

We are looking for an Client Coordinator resource, experienced in managing client relationships by maintaining regular communication, understanding evolving hiring requirements, and providing timely updates on candidate progress. The position also requires close collaboration with recruiters, timely follow-ups, and effective escalation management to resolve candidate or client issues. Overall, the role acts as a key bridge between candidates, recruiters, and hiring managers to ensure successful placements and a positive candidate experience.

Key Responsibilities

Client Management

• Build and maintain strong relationships with existing clients and hiring managers.
• Serve as the primary point of contact for all client staffing requirements.
• Gather and understand job requirements, hiring priorities, and timelines.
• Conduct regular client meetings to review hiring progress and address concerns.
• Resolve client issues and ensure high levels of customer satisfaction.
• Identify opportunities for account growth, cross-selling, and new business within existing accounts.
• Prepare and present weekly/monthly account performance reports.

Candidate Management

• Engage with shortlisted candidates throughout the recruitment lifecycle.
• Schedule interviews and coordinate communication between clients and candidates.
• Provide interview preparation, feedback, and guidance to candidates.
• Manage offer negotiations, compensation discussions, and acceptance.
• Maintain regular follow-ups until the candidate joins.
• Ensure a positive candidate experience from sourcing through onboarding.
• Resolve candidate concerns related to interviews, offers, onboarding, and joining.