Client Connection Specialist

RE/MAX Pinnacle - Colorado Property Group; Durango (CO); On-site; USD 75,000 - 90,000; Full time

Job summary

RE/MAX Pinnacle - Colorado Property Group is seeking a Client Connection Specialist in Durango, Colorado. In this role, you will be the first voice clients hear, responsible for engaging in conversations, providing excellent service to connect clients with agents, and mastering technology.

This salaried position offers compensation of $75,000 per year plus performance-based commission. Join a high-producing team that values community, excellence, and the art of great communication.

Qualifications

• Must have a Colorado real estate license or be committed to obtaining one.
• Naturally confident on the phone and view every conversation as an opportunity.
• Motivated by high-performance goals and accountability.

Responsibilities

• Engage with people through inbound and outbound conversations.
• Provide excellent service to connect clients with the right agent.
• Use tech tools to track leads and maintain communication.

Skills

Confident communicator

High standards

Grit and effort

Target-driven

Education

Colorado real estate license

Tools

Follow Up Boss

SISU

Job description

Client Connection Specialist (Real Estate) – Colorado Property Group (CPG)

Are you someone who loves talking to people and actually enjoys the art of a great conversation? At Colorado Property Group (CPG), we believe the real estate experience should be better than anything else available. That experience starts with you. As a Client Connection Specialist, you are the first voice clients hear. This is a salaried position with commission opportunities, designed for someone who wants to master the fundamentals of real estate from the inside out.

Why This Role is Different

We have spent over 10 years setting the standard for real estate in Southwest Colorado. We don’t believe in “cold calling” into a void; we believe in creating trust. For many, this role is the ultimate training ground. Whether you want to be the best in‑house specialist in the state or eventually transition into a high‑producing field agent, we provide the path.

What You Will Do

• Create Connections: Spend your day engaging with people through inbound and outbound conversations.
• Provide Red Carpet Service: Use excellent communication to understand a client's needs and connect them with the right agent on our team.
• Master the Tech: Use systems like Follow Up Boss and SISU to track leads and ensure no opportunity is missed.
• Maintain consistency: Follow up with potential buyers and sellers with the resilience required to build long‑term relationships.
• Drive quality connections: Manage high‑volume inbound and outbound phone conversations with the goal of turning leads into clients.
• Master the follow‑up: Maintain consistent, resilient communication with buyers and sellers to ensure our team remains their top choice.
• Consult and guide: Practice active listening and strategic questioning to understand client needs and direct them toward the right next steps.
• Authentic communication: Utilize proven scripts and systems to ensure a predictable experience while maintaining a natural, confident, and human connection.
• Data integrity: Accurately track every conversation and outcome within our core systems to uncover new opportunities for the team.
• Team collaboration: Work directly with agents and leadership to ensure a seamless “red carpet” handoff from the first phone call to the first appointment.

Is This You?

• Confident Communicator: You are comfortable on the phone and can build rapport quickly with anyone.
• Grit and Effort: You aren’t afraid of the work it takes to stay consistent and reach your goals.
• High Standards: You believe in Community, Awareness, Resilience, and Excellence.
• Ambitious: You are looking for a career with a high‑producing team where your effort is directly rewarded.
• This role is perfect for those with high I (Influence) or S (Steadiness) DISC profiles. We look for people who are naturally empathetic, persistent, and energized by human connection.

Qualifications

• Colorado real estate license: You currently have your license or are fully committed to obtaining one quickly.
• Relatable expert: You are naturally confident on the phone and view every conversation as an opportunity to provide honest help.
• Target‑Driven: You are motivated by high‑performance goals and accountability, but you understand that your individual success drives the whole team’s growth.
• Intellectually curious: You enjoy getting to the why behind a client’s move to ensure they receive “red carpet” treatment from the start.
• System‑Oriented: You take pride in being organized and are comfortable mastering tech like Follow Up Boss to track your results.
• Growth mindset: You aren’t just looking for a job; you want a clear path to grow within a high‑producing team that has set the standard for 10 years.

Compensation & Benefits

Salary: $75,000 per year, plus performance‑based commission. We provide the leads, the training, and the technology; you provide the voice and the energy.

Ready to be the voice of the best team in town? Apply today. Let’s talk.