Client Connection Coordinator

My City Home Inspector; Chattanooga (TN); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Hybrid work model

Competitive pay with incentives

Job summary

My City Home Inspector in Chattanooga is seeking a dynamic professional to manage scheduling operations while driving sales and marketing across digital platforms. This hybrid role requires organization, customer focus, and creativity in promoting services to increase brand awareness.

The ideal candidate handles customer calls, closes sales, and coordinates inspection schedules while sharing engaging content with clients and real estate professionals.

Qualifications

• 1+ year experience in scheduling and sales is preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage scheduling and customer service for inspections.
• Answer calls promptly and professionally.
• Schedule inspections via calls, texts, and emails.
• Communicate clearly with inspectors, clients, and real estate pros.
• Participate in weekly company meetings.
• Maintain product knowledge to upsell services.
• Follow up with prospective clients and convert inquiries.
• Track and report sales metrics and engagement.

Skills

Scheduling

Sales

Customer Service

Communication

CRM systems

Tools

CRM systems

Job description

Join the fastest-growing home inspection team in the Chattanooga region! We are looking for a dynamic and detail-oriented professional who can manage scheduling operations while also driving sales and marketing efforts. This hybrid role requires someone who is highly organized, customer-focused, and creative in promoting our services across digital platforms. The ideal candidate is comfortable handling customer calls, closing sales, and managing inspection schedules while sharing engaging content to increase brand awareness.

Key Responsibilities

• Scheduling & Customer Service
• Answer phone calls promptly and professionally.
• Schedule inspections efficiently through calls, texts, and emails.
• Communicate clearly with inspectors, clients, and real estate professionals.
• Actively participate in weekly company meetings.
• Sales & Business Growth
• Maintain product knowledge to recommend and sell appropriate services.
• Follow up with prospective clients and convert inquiries into booked inspections.
• Implement direct sales strategies to maximize profitability.
• Track and report sales metrics and customer engagement.

Requirements & Skills

• (Preferred) 1+ year experience in scheduling, sales.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• CRM systems.
• Comfortable working independently in a hybrid role.

Schedule

• Monday–Friday, 8:00 AM to 5:00 PM, with hours subject to change based on business needs.

Why Join Us?

• Be part of a growing business with a mission to support homebuyers and homeowners.
• Hybrid role with opportunities for both office and remote work.
• Competitive pay with performance bonuses and sales incentives.
• Career growth and professional development opportunities.
• Collaborative and supportive team environment.