Client Connection Coordinator

Omni Home Services; Chattanooga (TN); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Omni Home Services in Chattanooga seeks a dynamic Scheduling, Sales & Marketing Coordinator to manage inspections and drive growth. This hybrid position balances scheduling with proactive client outreach and promotional activities across digital channels.

The role involves answering inquiries, closing sales, coordinating with inspectors and real estate professionals, and reporting on engagement and outcomes. Strong communication, organization, and CRM experience are valued.

Qualifications

• 1+ year experience in scheduling or sales preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Familiarity with CRM systems.
• Comfortable working independently in a hybrid role.

Responsibilities

• Answer phone calls promptly and professionally.
• Schedule inspections via calls, texts, and emails.
• Communicate clearly with inspectors, clients, and real estate professionals.
• Actively participate in weekly company meetings.
• Maintain product knowledge to recommend services and drive sales.

Skills

Scheduling

Sales

Customer service

Communication

Organization

Tools

CRM systems

Job description

Join the fastest-growing home inspection team in the Chattanooga region! We are looking for a dynamic and detail-oriented professional who can manage scheduling operations while also driving sales and marketing efforts. This hybrid role requires someone who is highly organized, customer-focused, and creative in promoting our services across digital platforms.

The ideal candidate is comfortable handling customer calls, closing sales, and managing inspection schedules while sharing engaging content to increase brand awareness.

Key Responsibilities

Scheduling & Customer Service

• Answer phone calls promptly and professionally.
• Schedule inspections efficiently through calls, texts, and emails.
• Communicate clearly with inspectors, clients, and real estate professionals.
• Actively participate in weekly company meetings.

Sales & Business Growth

• Maintain product knowledge to recommend and sell appropriate services.
• Follow up with prospective clients and convert inquiries into booked inspections.
• Implement direct sales strategies to maximize profitability.
• Track and report sales metrics and customer engagement.

Requirements & Skills

• (Preferred) 1+ year experience in scheduling, sales.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• CRM systems.
• Comfortable working independently in a hybrid role.

Schedule

• Monday–Friday, 8:00 AM to 5:00 PM, with hours subject to change based on business needs.

Why Join Us?

• Be part of a growing business with a mission to support homebuyers and homeowners.
• Hybrid role with opportunities for both office and remote work.
• Competitive pay with performance bonuses and sales incentives.
• Career growth and professional development opportunities.
• Collaborative and supportive team environment.