Client Concierge & Office Experience Lead

Crafton Tull & Associates, Inc.; Yukon (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Crafton Tull & Associates, Inc. is a 100% employee-owned planning, design, and surveying firm dedicated to improving communities. The Receptionist will greet visitors, answer phones, and coordinate information while delivering friendly, professional service.

This role supports daily operations, maintains calendars, and facilitates communications across teams. Candidates should have a high school diploma or GED, a valid driver's license, and strong written and verbal communication skills.

Qualifications

• High school diploma or GED or related experience.
• Valid driver’s license.
• Ability to read and write simple correspondence and present information.
• Basic computer skills: accounting software, Internet, spreadsheets, and word processing.

Responsibilities

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers general questions about the organization and provides callers with address, directions, and other information.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Welcomes on-site visitors and announces visitors to appropriate personnel.
• Performs administrative and clerical support tasks.
• Maintains calendar for conference rooms and helps to prepare for meetings as needed by keeping them clean and stocked with supplies.
• Ensures that the break room is clean and stocked.
• Performs other duties as assigned.

Skills

Communication

Professional presentation

Organizing and planning

Attention to detail

Initiative

Reliability

Stress tolerance

Customer service

Education

High school diploma or GED

Job description

Crafton Tull & Associates, Inc. is a 100% employee-owned planning, design, and surveying firm dedicated to improving communities. The Receptionist will greet visitors, answer phones, and coordinate information while delivering friendly, professional service.

This role supports daily operations, maintains calendars, and facilitates communications across teams. Candidates should have a high school diploma or GED, a valid driver's license, and strong written and verbal communication skills.