Client Concierge & Insurance Support Specialist

Petersoninsurance; Reno (NV); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Training & development

Bonus based on performance

Wellness benefit

Competitive salary

Job summary

Ryan Peterson State Farm Agency in Reno, NV is seeking a friendly Receptionist – State Farm Agent Team Member to join our hands‑on, community‑minded office.

You will greet customers, schedule appointments, handle inquiries, maintain client records, and engage with prospects to offer insurance options.

This full‑time role offers competitive pay, 401(k) with matching, paid time off, training and development, and opportunities for advancement in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Ryan Peterson State Farm Agency in Reno, NV is seeking a friendly Receptionist – State Farm Agent Team Member to join our hands‑on, community‑minded office.

You will greet customers, schedule appointments, handle inquiries, maintain client records, and engage with prospects to offer insurance options.

This full‑time role offers competitive pay, 401(k) with matching, paid time off, training and development, and opportunities for advancement in a supportive environment.