Client Care & Insurance Office Specialist

Ryan Walker - State Farm Insurance Agent; Bend, Northern (OR, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Health insurance

Paid time off

Flexible schedule

Training & development

Advancement opportunities

Competitive salary

Job summary

Ryan Walker - State Farm Agent in Bend, OR is seeking a Receptionist - State Farm Agent Team Member to join our team. This full-time role focuses on delivering outstanding customer service, managing calls and appointments, and supporting daily office operations.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry, with opportunities for growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations and upsell opportunities.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options when appropriate.
• Deliver excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Ryan Walker - State Farm Agent in Bend, OR is seeking a Receptionist - State Farm Agent Team Member to join our team. This full-time role focuses on delivering outstanding customer service, managing calls and appointments, and supporting daily office operations.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry, with opportunities for growth within the agency.