Client Concierge & Insurance Admin (Flexible Schedule)

Cameron Barnes - State Farm Agent; Royal Oak (MI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cameron Barnes - State Farm Agent is hiring a Receptionist - State Farm Agent Team Member to support daily operations and deliver outstanding service to clients in our Michigan office. You will be the first point of contact, handling calls, scheduling, and client inquiries with a friendly, professional demeanor.

You will identify opportunities to discuss insurance options, maintain accurate records, and collaborate with the team to ensure a smooth, customer-focused experience.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Cameron Barnes - State Farm Agent is hiring a Receptionist - State Farm Agent Team Member to support daily operations and deliver outstanding service to clients in our Michigan office. You will be the first point of contact, handling calls, scheduling, and client inquiries with a friendly, professional demeanor.

You will identify opportunities to discuss insurance options, maintain accurate records, and collaborate with the team to ensure a smooth, customer-focused experience.