Client Compliance & Workflow Specialist

Jones Day; Cleveland (OH); On-site; USD 70,000 - 80,000; Full time

Job summary

Jones Day seeks a Client Compliance Specialist to support responses to auditor inquiries and document client agreements. The role coordinates vendor assessments and surveys while collaborating with attorneys and staff nationwide to gather information.

You will help implement automated workflows and build digital libraries using Intapp and iManage. The position reports to the Client Compliance Manager and requires familiarity with billing, finance, and several administrative functions to manage

Qualifications

• A minimum of two years of experience at large law firms working within Conflicts/New Matter Services preferred.
• Understanding of legal administration, including matter lifecycle and billing/finance.
• Experience with Microsoft Office suite required.
• Experience with Intapp software solutions or another automated workflow is strongly preferred.
• Experience with Document Management Systems (DMS), specifically iManage, preferred.

Responsibilities

• Prepare responses to clients’ auditor inquiries and document client agreements (e.g., outside counsel guidelines; MSAs).
• Coordinate responses to client third-party vendor assessments and compliance surveys.
• Collaborate with attorneys and staff across offices to gather and record information.
• Support implementation of automated workflows and development of digital libraries using Intapp and iManage.

Skills

Experience in law firms

Multitasking

Collaboration across teams

Tools

Intapp

iManage

Microsoft Office

Job description

Jones Day seeks a Client Compliance Specialist to support responses to auditor inquiries and document client agreements. The role coordinates vendor assessments and surveys while collaborating with attorneys and staff nationwide to gather information.

You will help implement automated workflows and build digital libraries using Intapp and iManage. The position reports to the Client Compliance Manager and requires familiarity with billing, finance, and several administrative functions to manage