Client-Centric Relationship Banker

JPMorgan Chase & Co.

Massachusetts

On-site

USD 42,000 - 65,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to join a Chase Branch in Massachusetts. You will build lasting client relationships, provide tailored banking solutions, and guide customers in using Chase Mobile App and Chase.com for their financial needs.

The role requires 1+ year of sales experience in retail banking, strong communication, and a high school diploma. Licensing via JPMC program within 180 days is mandatory, with shift flexibility including weekends.

Qualifications

Minimum 1+ year of sales experience in Retail Banking or related industries with proven success.
Ability to create memorable experiences for clients and elevate service levels.
Excellent communication skills both in person and by phone.
Strong problem-solving and conflict-resolution abilities with attention to detail.
Compliance with risk, regulatory, and training requirements.
High school diploma or equivalent; required licenses via licensing program within 180 days.

Responsibilities

Put clients first and deliver attentive, friendly service to create a welcoming environment.
Manages assigned clients, meeting with them in person and via phone to build relationships.
Consults with clients, tailoring product and service recommendations to their needs.
Educates clients on technology solutions like Chase Mobile App and Chase.com.
Learn products and procedures to consult on banking solutions and coordinate with specialists.
Adhere to policies, procedures, and regulatory requirements; comply with risk controls.