Client-Centric Relationship Banker

JPMorgan Chase & Co.; Fremont (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality, using banking solutions and technology to serve clients. You will acquire, manage, and retain client relationships, applying financial knowledge to address needs and simplify lives.

The role emphasizes delivering thoughtful service, building trust, and collaborating with a team of experts to meet complex financial needs.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, both in person and over the phone, to tailor features and benefits.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor financial solutions.
• Engage in clear, consultative communication to understand needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Education

High school diploma

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality, using banking solutions and technology to serve clients. You will acquire, manage, and retain client relationships, applying financial knowledge to address needs and simplify lives.

The role emphasizes delivering thoughtful service, building trust, and collaborating with a team of experts to meet complex financial needs.