Client‑Centric Financial Center Leader

Bank of America; Baltimore (MD); On-site; USD 73,500 - 106,500; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Support for wellness

Job summary

Bank of America in Baltimore, MD is seeking a Financial Center Manager to oversee operations and foster a client-centric culture. You will manage a team, develop talent, and drive excellence to enhance client experiences.

The ideal candidate will have leadership experience and a strong focus on achieving results. A competitive salary range of $73,500 - $106,500 annually is offered along with comprehensive benefits. Candidates must be able to work extended hours as needed.

Qualifications

• 1+ years of leadership experience.
• Highly motivated self‑starter with strong work ethic.
• Effective collaborator with strong relationship-building skills.
• Passion for improving clients’ financial lives.
• Confidence in identifying solutions for clients.

Responsibilities

• Manage a financial center and its employees.
• Develop and source talent proactively.
• Manage client traffic and retention.
• Drive operational excellence through engagement.
• Deliver clear messages that motivate the team.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Baltimore, MD is seeking a Financial Center Manager to oversee operations and foster a client-centric culture. You will manage a team, develop talent, and drive excellence to enhance client experiences.

The ideal candidate will have leadership experience and a strong focus on achieving results. A competitive salary range of $73,500 - $106,500 annually is offered along with comprehensive benefits. Candidates must be able to work extended hours as needed.