Financial Center Manager: Lead Teams, Elevate Service

Bank of America Corporation; Annapolis (MD); On-site; USD 77,000 - 109,000; Full time

Job summary

Bank of America Corporation in Annapolis, MD seeks a Banking Center Manager to lead a financial center and its people daily. You’ll act as owner, drive a client-centric culture, and foster a strong risk culture while aligning operations with business goals.

You will source and develop talent, manage client flow, and coach staff to deliver superior service and measurable results. Weekend/extended hours may be required.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training or motivating a work team.
• Strong client focus and ability to drive a world-class client experience.
• Ability to manage time, prioritize tasks and execute in a fast-paced environment.
• Willingness to work weekends or extended hours at any nearby center.

Responsibilities

• Develops talent and proactively sources candidates.
• Manages client traffic, routes clients and fosters retention.
• Drives business results through coaching routines and performance reviews.
• Creates an exceptional client experience and executes market initiatives.

Skills

Leadership

Coaching

Client service

Relationship building

People management

Time management

Decision making

Communication

Education

High School Diploma

Job description

Bank of America Corporation in Annapolis, MD seeks a Banking Center Manager to lead a financial center and its people daily. You’ll act as owner, drive a client-centric culture, and foster a strong risk culture while aligning operations with business goals.

You will source and develop talent, manage client flow, and coach staff to deliver superior service and measurable results. Weekend/extended hours may be required.