Client-Centric Clinic Admin & Scheduling

New Vista Of The Bluegrass Inc; Lexington (KY); On-site; USD 19,000 - 25,000; Part time

Job summary

New Vista Of The Bluegrass Inc is seeking a Regular Part Time Admin Support at the Newtown Clinic in Lexington, KY. The role provides administrative support to ensure program goals are met and coordination of messages within staff and external partners.

The Office Assistant will greet clients, handle calls, schedule appointments, process payments, and maintain patient information in the EHR system, contributing to a welcoming, client-centered environment.

Qualifications

• High School graduate or equivalent.
• Customer Service experience.
• Valid driver’s license, reliable transportation, and proof of auto insurance.

Responsibilities

• Greet clients in a professional, courteous and sensitive manner.
• Answer phones and respond to client inquiries.
• Schedule New Vista appointments for clientele ensuring a centralized experience.
• Provide feedback to improve clinic healthcare experience.
• Ensure a welcoming and seamless experience of care for clients.
• Support telehealth navigation and connection for clients.
• Maintain up-to-date client information in the EHR system.
• Collect and post client payments and keep financial records in the EHR.
• Assist clinical staff with scheduling and paperwork.
• Support a positive, professional, trauma-informed clinic environment.

Skills

Customer Service

Education

High School diploma or equivalent

Tools

EHR software

Job description

New Vista Of The Bluegrass Inc is seeking a Regular Part Time Admin Support at the Newtown Clinic in Lexington, KY. The role provides administrative support to ensure program goals are met and coordination of messages within staff and external partners.

The Office Assistant will greet clients, handle calls, schedule appointments, process payments, and maintain patient information in the EHR system, contributing to a welcoming, client-centered environment.