Client-Centric Banking Specialist

Fairygodboss; Naples (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver attentive service using the latest banking technology. The role focuses on greeting clients, processing daily transactions, opening accounts, and educating customers on mobile and online solutions.

Candidates should demonstrate strong communication, teamwork, and problem-solving skills, with a high school diploma or GED.

Qualifications

• Client-first mindset with attentive, welcoming service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help.
• Resolve client issues promptly with attention to detail.
• Collaborate with team to deliver seamless service.
• Quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Assist with day-to-day transactions, open new accounts, and comply with policies and regulatory requirements.
• Educate clients on Chase mobile app, Chase.com, and ATMs to meet their banking needs.
• Build meaningful client relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver attentive service using the latest banking technology. The role focuses on greeting clients, processing daily transactions, opening accounts, and educating customers on mobile and online solutions.

Candidates should demonstrate strong communication, teamwork, and problem-solving skills, with a high school diploma or GED.