Client-Focused Banker Associate | Tech-Savvy Service

Fairygodboss; Clarkston (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is looking for an Associate Banker to deliver attentive, friendly service and build trusted client relationships in a branch setting. You will greet clients, open accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while ensuring regulatory compliance.

The role emphasizes teamwork, proactive problem-solving, and a welcoming environment to help clients achieve their financial goals. A high school diploma or GED is required.

Qualifications

• Ability to put clients first and exceed expectations
• Ability to build trusted relationships
• Ability to engage clients and communicate clearly
• Ability to resolve client issues with attention to detail
• Ability to elevate the client experience by working with the team
• Ability to quickly and accurately learn products, services, and procedures

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs)
• Build meaningful relationships by listening, asking questions, and sharing product knowledge
• Perform branch operations including cash devices while adhering to bank policies and procedures

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Cash handling

Education

HS Diploma or GED

Job description

Chase is looking for an Associate Banker to deliver attentive, friendly service and build trusted client relationships in a branch setting. You will greet clients, open accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while ensuring regulatory compliance.

The role emphasizes teamwork, proactive problem-solving, and a welcoming environment to help clients achieve their financial goals. A high school diploma or GED is required.