Associate Banker: Client Experience & Tech Solutions

Next Frontier Capital; Coeur d'Alene (ID); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site health and wellness centers

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use Chase mobile tools, assist with transactions and new accounts, and educate customers on technology to meet their financial goals.

Represent our brand with hospitality, collaborate with teammates, and ensure compliance with banking procedures. A high school diploma or GED is required, with opportunities for growth within Consumer & Community Banking.

Qualifications

• Client-first mindset with a welcoming, attentive service approach.
• Ability to build trusted relationships and show genuine care.
• Clear communication to understand and help customers.
• Attention to detail to resolve issues and ensure consistency.
• Collaborative work style to deliver seamless service.
• Ability to quickly learn products, services, and procedures.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients and managing queues.
• Assist with day-to-day transactions and open new accounts per policies.
• Educate clients on Chase mobile tools to meet their needs.
• Build relationships by listening, asking questions and sharing solutions.
• Perform branch operations in line with bank policies.

Skills

Client-first service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge learning

Customer service experience

High school diploma or GED

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs usage

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use Chase mobile tools, assist with transactions and new accounts, and educate customers on technology to meet their financial goals.

Represent our brand with hospitality, collaborate with teammates, and ensure compliance with banking procedures. A high school diploma or GED is required, with opportunities for growth within Consumer & Community Banking.