Client-Centric Banking Associate

Aumni; Tacoma (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site wellness centers

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker in the United States to represent our brand with hospitality, delivering attentive service and guiding clients to digital solutions that meet their financial goals.

You will welcome clients, assist with account openings, and educate customers on Chase Mobile App, Chase.com, and ATM usage while working with the branch team to ensure a seamless, compliant experience.

Qualifications

• Ability to put clients first and deliver attentive service.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service and greeting clients.
• Exceed client expectations by servicing accounts, performing maintenance, and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and collaborating with the branch team.
• Perform branch operations, including cash handling and managing devices like cash vaults and ATMs.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Teamwork

Product knowledge learning

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker in the United States to represent our brand with hospitality, delivering attentive service and guiding clients to digital solutions that meet their financial goals.

You will welcome clients, assist with account openings, and educate customers on Chase Mobile App, Chase.com, and ATM usage while working with the branch team to ensure a seamless, compliant experience.