Client-Centric Banking Associate

JPMorgan Chase & Co.; Midland (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Midland, TX is seeking an Associate Banker to represent Chase with hospitality and financial solutions. You will build trusted relationships with clients, deliver essential banking services, and help clients achieve their financial goals.

In this role, you will welcome clients, assist with account openings, educate on the Chase Mobile App and online banking, and partner with the branch team to provide seamless service while complying with policies and procedures.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations by servicing accounts and opening new ones while following policies and requirements.
• Educate clients on day-to-day transactions and digital tools like Chase Mobile App and Chase.com for banking needs.
• Build relationships by listening, asking questions, and sharing product knowledge with branch team support.
• Perform branch operations and cash handling in alignment with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Technology adoption

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Midland, TX is seeking an Associate Banker to represent Chase with hospitality and financial solutions. You will build trusted relationships with clients, deliver essential banking services, and help clients achieve their financial goals.

In this role, you will welcome clients, assist with account openings, educate on the Chase Mobile App and online banking, and partner with the branch team to provide seamless service while complying with policies and procedures.