Client-Centric Banking Associate

JPMorgan Chase & Co.; Bothell (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Bothell, WA seeks an Associate Banker to deliver exceptional client experiences and support branch operations. You will greet clients, open accounts, and educate customers on digital banking tools, while building trusted relationships and a high standard of service.

The role emphasizes teamwork, adherence to regulatory requirements, and a client-first approach in a tech-enabled banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, including opening new accounts, following policies and requirements.
• Educate clients on day-to-day transactions and technology solutions (Chase Mobile App, Chase.com, ATMs).
• Build trusted client relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and adherence to bank policies.

Skills

Client service

Relationship building

Clear communication

Issue resolution

Team collaboration

Product knowledge learning

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Bothell, WA seeks an Associate Banker to deliver exceptional client experiences and support branch operations. You will greet clients, open accounts, and educate customers on digital banking tools, while building trusted relationships and a high standard of service.

The role emphasizes teamwork, adherence to regulatory requirements, and a client-first approach in a tech-enabled banking environment.