Relationship-Driven Banker | Tech-Savvy & Client-Focused

JPMorgan Chase & Co.; Richland (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Richland, WA seeks an Associate Banker to deliver attentive service, open and maintain accounts, and promote digital banking solutions.

You will help clients achieve their financial goals by leveraging Chase Mobile App, Chase.com, and ATMs, while building lasting relationships through empathetic service. The role emphasizes teamwork, compliance with policies, and a welcoming branch environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Ability to work well in a team.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance and open new accounts.
• Educate clients on day-to-day banking transactions and digital channels.
• Build relationships by listening, asking questions and offering solutions.
• Perform branch operations including cash devices and adherence to policies.

Skills

Client service

Communication

Team collaboration

Problem solving

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Richland, WA seeks an Associate Banker to deliver attentive service, open and maintain accounts, and promote digital banking solutions.

You will help clients achieve their financial goals by leveraging Chase Mobile App, Chase.com, and ATMs, while building lasting relationships through empathetic service. The role emphasizes teamwork, compliance with policies, and a welcoming branch environment.