Client-Centric Banking Advisor

Santander Consumer USA Inc.; Norwood (MA); Hybrid; USD 38,000 - 61,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Relationship Banker in Norwood, MA to act as a trusted advisor and build lasting client relationships. You will promote banking, lending, and investment products while delivering outstanding service and guiding customers through digital tools.

The role requires strong sales capability, 3+ years of related experience, and a focus on customer experience. Expect collaboration with colleagues to meet branch targets and ensure compliance with policies in a

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field preferred.
• 3+ years of sales experience in incentive-based environment or related banking role.

Responsibilities

• Achieve or exceed sales targets by promoting and cross-selling banking products.
• Develop and maintain relationships to understand clients' financial needs.
• Proactively prospect for new clients via networking, referrals, and outreach.
• Meet customer financial needs including transactional and servicing duties.
• Deliver personalized, high-quality customer experiences across channels.
• Engage customers through digital tools to enhance self-service options.
• Communicate clearly in person, by phone, and digitally.
• Ensure compliance with regulatory requirements and internal policies.
• Collaborate with team to achieve branch goals and drive performance.

Skills

Sales targets

Customer relationships

Cross-selling

Financial solutions

Customer service

Communication

Team collaboration

Risk awareness

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Santander Consumer USA Inc. is seeking a Relationship Banker in Norwood, MA to act as a trusted advisor and build lasting client relationships. You will promote banking, lending, and investment products while delivering outstanding service and guiding customers through digital tools.

The role requires strong sales capability, 3+ years of related experience, and a focus on customer experience. Expect collaboration with colleagues to meet branch targets and ensure compliance with policies in a