Client-Centric Banker: Tech-Savvy & Growth-Oriented

Aumni; Longview (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in a branch setting in Longview, Texas, to provide welcoming, client-focused service and leverage Chase’s digital tools to assist customers with their financial needs. You will build trusted relationships, educate clients on products, and work with the branch team to help clients achieve their goals.

The role emphasizes hospitality, accurate processing, and adherence to bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, showing empathy, and sharing product knowledge with teammates.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in a branch setting in Longview, Texas, to provide welcoming, client-focused service and leverage Chase’s digital tools to assist customers with their financial needs. You will build trusted relationships, educate clients on products, and work with the branch team to help clients achieve their goals.

The role emphasizes hospitality, accurate processing, and adherence to bank policies.