Client-Centered Care Coordinator

Eastern Nebraska Office on Aging (ENOA); Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

The Eastern Nebraska Office on Aging (ENOA) seeks a Services Coordinator to determine and monitor long-term care needs for elders eligible for HCBS, coordinating services with participants and supports to promote safe, independent living.

Responsibilities include comprehensive assessments, developing participant-centered plans, coordinating with providers, monitoring outcomes, and advocating for clients while protecting confidentiality under HIPAA.

Qualifications

• Bachelor’s degree in human services, health/medical field or related area is required.
• Registered Nurse licensed in Nebraska preferred or required as stated.
• Experience in long-term care, gerontology or case management is desired.

Responsibilities

• Perform comprehensive assessments to identify strengths and needs.
• Develop participant-centered plans for services and supports.
• Coordinate home and community based services with providers and informal supports.
• Monitor service delivery and outcomes, ensuring timeliness and quality.
• Advocate for client autonomy while maintaining HIPAA confidentiality.
• Collaborate with the care team and communicate clearly with participants and families.

Skills

Organizational skills

Communication

Critical thinking

Independent work

Geography knowledge / driving area

Education

Bachelor's degree in human services or health-related field

RN license in Nebraska

Tools

Microsoft Office

General computer skills

Job description

The Eastern Nebraska Office on Aging (ENOA) seeks a Services Coordinator to determine and monitor long-term care needs for elders eligible for HCBS, coordinating services with participants and supports to promote safe, independent living.

Responsibilities include comprehensive assessments, developing participant-centered plans, coordinating with providers, monitoring outcomes, and advocating for clients while protecting confidentiality under HIPAA.