Client Center Receptionist

Apex Systems; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Apex Systems in New York, NY is seeking a Client Center Receptionist to deliver a seamless, professional experience for visitors and guests. You will manage the client conference center operations, including room reservations, visitor reception, and overall client experience.

The role requires 3-5 years of relevant experience, a professional presence, and strong communication skills. This onsite, full-time position emphasizes multitasking, customer service, and a proactive team approach.

Qualifications

• 3-5 years of experience in receptionist, executive assistant, hospitality, or similar.
• Professional appearance and strong communication skills.
• Organizational skills as room coordinator.
• Calm demeanor under pressure.
• Team player, proactive.
• Strong verbal and written communication and exceptional customer service.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Oversee scheduling and coordination of conference room reservations to ensure efficient use of space and resources.
• Greet and assist visitors with a warm, professional demeanor.
• Handle incoming calls and emails, providing accurate information and routing inquiries appropriately.
• Manage catering orders and support event logistics within the client center.
• Perform general administrative duties such as message-taking, mail sorting, and handling overnight packages.
• Support other administrative staff with overflow tasks including word processing, data entry, and internet research.
• Maintain a polished and service-oriented presence at all times.

Skills

Communication skills

Professional appearance

Organizational skills

Calm under pressure

Team player

Customer service

Santander ambassador

Job description

Position

Client Center Receptionist

Location

New York, NY (Full-time onsite)

Duration

6+ Months; Strong potential for extension & full time conversion

Job #

3051383

Overview

The Client Center Receptionist is responsible for delivering a seamless and professional experience for all visitors and guests. This role manages the day-to-day operations of the client conference center, including room reservations, visitor reception, and overall client experience.

Responsibilities

• Oversee scheduling and coordination of conference room reservations to ensure efficient use of space and resources.
• Greet and assist visitors with a warm, professional demeanor.
• Handle incoming calls and emails, providing accurate information and routing inquiries appropriately.
• Manage catering orders and support event logistics within the client center.
• Perform general administrative duties such as message-taking, mail sorting, and handling overnight packages.
• Support other administrative staff with overflow tasks including word processing, data entry, and internet research.
• Maintain a polished and service-oriented presence at all times.

Requirements

• 3-5 years of experience (prior receptionist, executive assistant, or hospitality industry, or similar)
• Professional appearance and strong communication skills
• Organizational skills as they will be the room coordinator
• Calm demeanor under pressure
• Team player, proactive individual
• Ambassador of Santander as first line point of contact for guests
• Strong verbal and written communication skills.
• Demonstrated ability to provide exceptional customer service.
• Proficiency in managing multiple tasks with attention to detail.

Nice-to-Haves

• Bilingual in English & Spanish
• Prior receptionist experience within the banking industry

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers an HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.