Client Care Worker/Residential Aide

Voa Gny; New York (NY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Jamaica Women’s Employment Shelter in Queens Village, NY is seeking a Residential Aide to support program clients and promote participation in services leading to independent living.

The role includes supervising daily activities, protecting client rights, coordinating transport when needed, and assisting with census data and supplies. Full-time benefits are provided to support health, well-being, and growth.

Qualifications

• High school diploma or GED preferred.
• One year of relevant experience preferred.
• Clean and valid driver’s license preferred.

Responsibilities

• Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Escort clients to appointments, manage bed assignments, collect census data, distribute client linens and supplies.
• Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
• Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
• Drive agency vehicles to transport clients, staff, and materials, if assigned.

Skills

Relevant experience

Education

High school diploma or GED

Job description

Position: Residential Aide

The Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Residential Aides perform a wide variety of tasks including overseeing program operations, protecting client rights, promoting client and co-worker safety, transporting clients as needed and ensuring client adherence to rules and program activities.

Jamaica Women’s Employment Shelter

is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing

Location:

Queens Village, NY 11429

Minimum Qualifications:

• High school diploma or GED preferred plus one-year relevant experience.
• Clean and valid driver’s license preferred.

Residential Aide Principal Responsibilities:

• Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Escort clients to appointments, manage bed assignments, collect census data, distribute client linens and supplies.
• Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
• Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
• Drive agency vehicles to transport clients, staff, and materials, if assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!