Residential Aide

Voa Gny; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Life insurance

Retirement plan

Tuition reimbursement

Paid time off

Job summary

Volunteers of America-GNY in New York, NY is seeking a Residential Aide to support families experiencing homelessness. You will greet clients, coordinate non-clinical needs, and ensure safety while upholding client rights.

The role involves supervising daily activities, assisting with bed assignments, safeguarding residents, and assisting with transport when needed. We offer comprehensive benefits and opportunities for professional growth in a supportive environment.

Qualifications

• High school degree or GED preferred with at least two years of relevant experience.
• Valid state driver’s license with a safe driving record that meets agency policy preferred.
• Ability to communicate professionally (oral and written) with Spanish-speaking clients preferred.

Responsibilities

• Supervise client participation in daily program activities and monitor rights; manage bed assignments and escort clients as needed.
• Maintain knowledge of service models and coordinate with case management staff.
• Make rounds to safeguard clients and property and provide emergency response including first aid, CPR and fire response as needed.
• Report violations and incidents to supervisor and complete incident reports as outlined by the Program Manual.
• Drive agency vehicles to transport clients, staff and materials when assigned.

Skills

Communication

Spanish language

Education

High school degree or GED

CPR/First Aid

Front Handler's Safety Certification

Job description

Residential Aide

The Residential Aide assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting, managing, maintaining security, and coordinating the operations of the client care team. The Residential Aide orients clients to the program and engages clients in services, protects client rights, promotes client and coworker safety and clarify facility rules.

Newton Hotel Family Shelter

is located in Manhattan and serves families experiencing homelessness. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services

Location: New York, NY 10025

Minimum Qualifications

• High school degree or GED preferred with at least two years of relevant experience.
• Valid state driver’s license with a safe driving record that meets agency policy preferred.
• Ability to communicate professionally (oral and written) with Spanish-speaking clients preferred.

Certifications

that are required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid
• Front Handler's Safety Certification

Residential Aide Principal Responsibilities

1. Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Manage bed assignments, collect census data, distribute client linens and supplies, escort clients to appointments- in the absence of a driver’s license, staff will escort clients via public transportation.
2. Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
3. Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR and fire response as needed.
4. Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
5. Drive agency vehicles to transport clients, staff and materials, if assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!