Client Care Worker

Voa Gny; New York (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

VOA-Greater New York invites qualified candidates for the Client Care Worker role at Union Commons Bronx. The position focuses on engaging, supporting, and assisting formerly homeless families within a community program.

Location: Bronx, NY 10459. This full-time role includes responsibilities such as monitoring client participation, crisis response, incident reporting, and adherence to program rules, with a comprehensive benefits package for staff.

Qualifications

• High School Diploma or GED required or preferred.
• Life experience with the service systems used by the target population.

Responsibilities

• Oversee client participation in daily program activities and monitor rights and rules adherence.
• Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Report violations, incidents, and any criminal activity promptly to the Operations Manager.
• Complete Incident Reports per Program Manual and Funder guidelines.

Skills

Empathy

Crisis intervention

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

Posted Tuesday, July 28, 2026 at 4:00 AM

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Client Care Worker

The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx.

Location: Bronx, NY 10459

Minimum Qualifications:

• High School Diploma or GED preferred.
• Life experience with the service systems utilized by the target population.

Client Care Worker Principal Responsibilities:

• Oversee client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines.
• Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
• Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.