Client Care Worker

Volunteers of America Greater New York; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

Paid time off / Birthday holiday

Job summary

A nonprofit organization is seeking a Client Care Worker in New York to support formerly homeless families. Responsibilities include oversight of client activities, crisis management, reporting client incidents, and maintaining adherence to program rules. Candidates should have a high school diploma or GED and experience with service systems. This role offers a comprehensive benefits package including medical, dental, and vision coverage, retirement plans, and paid time off.

Qualifications

• High School Diploma or GED preferred.
• Experience with service systems utilized by the target population.

Responsibilities

• Oversee client participation in daily program activities.
• Provide emergency response including crisis management.
• Report violations of client rights and incidents promptly.
• Complete Incident Reports as outlined by guidelines.

Skills

Life experience with service systems

Crisis response

Rights monitoring

Education

High School Diploma or GED

Job description

Overview

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position...

Position

Client Care Worker

The Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx.

Org and Location

Union Commons Bronx is a 15-bed behavioral health supported housing program. To learn more about Volunteers of America-GNY, copy and paste this link into a browser: https://www.voa-gny.org/our-services

Location: Bronx, NY 10459

Minimum Qualifications

• High School Diploma or GED preferred.
• Life experience with the service systems utilized by the target population.

Client Care Worker Principal Responsibilities

1. Oversee client participation in daily program activities, monitor observance of client\'s rights and client adherence to program rules and routines.
2. Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
3. Report any instances of violations of client rights, incidents involving clients\' non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
4. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

Benefits

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

Learn More

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!