Client Care Supervisor: Growth & Care Plans (Hybrid)

Emploive; Denver, Northern (CO, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid mileage

401(k)

Paid time off

11 paid holidays

Training and development

Job summary

Family Resource Home Care in Denver, CO is seeking a Client Care Supervisor to lead sales, client relationships, and care plan oversight. The role combines field visits with office collaboration to grow our client base and ensure quality care.

You will assess potential clients, present tailored care plans, and coach caregivers while partnering with the Branch Manager to implement growth strategies and boost billable hours.

Qualifications

• 2+ years in sales, marketing, or business development (healthcare or home care preferred).
• Proven track record of meeting goals.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct assessments for potential clients to understand their needs.
• Build trust with clients and their families.
• Present customized care plans to bring in new clients.
• Maintain strong relationships with current clients.
• Monitor clients' health conditions and needs.
• Provide exceptional customer service and address concerns.
• Regularly visit clients to assess their well‑being.
• Update care plans as clients’ needs change.
• Keep accurate client documentation.
• Give clear directions for caregivers.
• Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
• Identify opportunities to increase billable hours and services.
• Implement marketing initiatives to attract new clients.

Skills

Sales

Marketing

Business development

Communication

Job description

Family Resource Home Care in Denver, CO is seeking a Client Care Supervisor to lead sales, client relationships, and care plan oversight. The role combines field visits with office collaboration to grow our client base and ensure quality care.

You will assess potential clients, present tailored care plans, and coach caregivers while partnering with the Branch Manager to implement growth strategies and boost billable hours.