Client Care Specialist – Mobility Solutions (Mon–Fri, 8-hr days)

National Seating & Mobility; Belcamp (MD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement

Education assistance

Job summary

National Seating & Mobility (NSM) is hiring for a full-time role with a day shift. You will handle calls, manage orders, and assist with work orders and inventory to support client mobility solutions.

We value a strong customer focus, organizational skills, and reliability. NSM emphasizes an inclusive workplace and offers holidays, 401k matching, and tuition assistance to eligible employees.

Qualifications

• High School Diploma or G.E.D. is required.
• Organizational skills and customer/client focus are essential.
• Company offers holidays, 401k match, and tuition assistance.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including client information, equipment detail, and eligibility verification.
• Performs data entry, clerical tasks, assists with inventory, and accepts deliveries when necessary.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility (NSM) is hiring for a full-time role with a day shift. You will handle calls, manage orders, and assist with work orders and inventory to support client mobility solutions.

We value a strong customer focus, organizational skills, and reliability. NSM emphasizes an inclusive workplace and offers holidays, 401k matching, and tuition assistance to eligible employees.