Client Care Specialist - Flexible Path to Sales Growth

Van Nguyen - State Farm Agent; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Van Nguyen - State Farm Agent in Charlotte, NC, seeks a Client Service Representative to build relationships and deliver excellent service. In this role, you will assist clients with their insurance needs, support underwriting, and help with office operations. A bilingual proficiency in English and Spanish is required. The agency promotes a supportive culture with career growth opportunities, including transition into sales roles after obtaining the necessary licensing. Join a positive, goal-driven team!

Qualifications

• Bilingual in English and Spanish is required.
• P&C license preferred but not mandatory.
• Experience in insurance is a plus.

Responsibilities

• Build relationships with clients and deliver excellent service.
• Handle inbound calls and assist with customer needs.
• Follow up on billing and policy questions.
• Support underwriting and client servicing.
• Help develop referral-generating initiatives.
• Assist with day-to-day office operations.

Skills

Bilingual in English and Spanish

Goal-oriented

Strong communicator

Organized

Solution-focused

Education

P&C license, or motivation to obtain one

Job description

Van Nguyen - State Farm Agent in Charlotte, NC, seeks a Client Service Representative to build relationships and deliver excellent service. In this role, you will assist clients with their insurance needs, support underwriting, and help with office operations. A bilingual proficiency in English and Spanish is required. The agency promotes a supportive culture with career growth opportunities, including transition into sales roles after obtaining the necessary licensing. Join a positive, goal-driven team!