Client Care Specialist 2: Medical Assistant & Front-Office

AIDS Healthcare Foundation; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Job summary

AIDS Healthcare Foundation is hiring a Client Care Specialist 2 (CCS2) to support seamless clinical, HIV/STD testing, administrative and front office operations. You will ensure exceptional patient experiences through cross-functional coverage and compassionate care.

Join a collaborative team committed to high-quality care, operational efficiency, and patient advocacy while rotating across healthcare and wellness center functions.

Qualifications

• Medical Assistant diploma or certification is required.
• CPR certification is required per the job posting.
• Able to rotate between clinical, testing, administrative and front office duties.

Responsibilities

• Perform phlebotomy and clinical tasks.
• Administer HIV/STD testing and assist in care delivery.
• Handle front-office duties and patient referrals processing.

Skills

Patient service

Cross-functional rotations

Communication

Team collaboration

Education

Medical Assistant Diploma or Certification

CPR Certification

Job description

AIDS Healthcare Foundation is hiring a Client Care Specialist 2 (CCS2) to support seamless clinical, HIV/STD testing, administrative and front office operations. You will ensure exceptional patient experiences through cross-functional coverage and compassionate care.

Join a collaborative team committed to high-quality care, operational efficiency, and patient advocacy while rotating across healthcare and wellness center functions.