Client Care & HIV Testing Front Office Associate

AIDS Healthcare Foundation; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

AIDS Healthcare Foundation in New York, NY seeks a Client Care Specialist 1 (CCS1) to support patient care and center efficiency. The role involves HIV testing tasks, processing referrals, verifying insurance, and handling front-office duties to ensure a seamless patient experience.

The CCS1 will contribute to a collaborative team, uphold core values, and adapt to a dynamic environment while delivering compassionate, high-quality care to patients and clients.

Qualifications

• Experience in patient-facing roles is preferred.
• Ability to rotate between HIV testing, referrals, and front-office tasks.
• Commitment to compassionate, high-quality care and core values.

Responsibilities

• Assist with HIV testing and process patient referrals.
• Identify and verify insurance coverage.
• Perform front office administrative duties.
• Collaborate across cross-functional rotations to support center operations.

Job description

AIDS Healthcare Foundation in New York, NY seeks a Client Care Specialist 1 (CCS1) to support patient care and center efficiency. The role involves HIV testing tasks, processing referrals, verifying insurance, and handling front-office duties to ensure a seamless patient experience.

The CCS1 will contribute to a collaborative team, uphold core values, and adapt to a dynamic environment while delivering compassionate, high-quality care to patients and clients.